Booking Terms

  • For pick up outside Lisbon please, contact us: portugalonhand@gmail.com;
  • Children under 2 do not pay;
  • Discount for children under 8;
  • National Monuments are closed on holidays;
  • Entrance tickets are not included by default;
  • All the tours are dependent on availability and can be withdrawn without notice;
  • All insurances are according to the Portuguese law;
  • For payment mode please, contact us: portugalonhand@gmail.com;
  • Cancellation policy:
  1. Cancellation up to 20 days before tour date: 100% refund provided.
  2. Cancellation up to 48 hours before tour date: 50% refund provided.
  3. Cancellation less than 48 hours before tour date: no refund provided.
  4. No show: no restitution.

Privacy Addendum
We may use third-party service providers such as TripAdvisor to process your personal information on our behalf. For example, we may share some information about you with these third parties so that they can contact you directly by email (for example: to obtain post visit reviews about your experience).

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